Doctor Terms & Agreement

Welcome to the eSIRIPlus Provider Network

These terms govern your participation as a healthcare provider on the eSIRIPlus telemedicine platform. By registering, you agree to these terms in full.

1. Eligibility

To join the eSIRIPlus provider network, you must:

• Hold a valid medical license recognized in your country of practice.
• Be registered with the relevant medical council (e.g., Medical Council of Tanganyika).
• Have professional liability insurance (recommended).
• Be in good standing with no active disciplinary actions.
• Complete the full registration and credential verification process.

2. Credential Verification

All providers must submit valid credentials for verification. Our team will review your medical license and any additional certificates. You will be notified once verification is complete. You may not conduct consultations until your profile is verified.

3. Consultation Standards

You agree to:

• Provide care consistent with established medical standards.
• Only practice within your scope of expertise and licensure.
• Maintain accurate and complete consultation records.
• Refer patients to emergency services when clinically indicated.
• Respond to patient messages within reasonable timeframes.
• Maintain professional conduct at all times.

4. Compensation

Consultation fees are set by eSIRIPlus based on the service and tier. For each completed consultation, your share is credited to your in-app earnings ledger (shown first as pending, then paid). Earnings are disbursed periodically — typically monthly — to your registered M-Pesa or bank account. eSIRIPlus retains a platform fee, which varies by tier.

5. Availability

You control your own availability through the dashboard toggle. When marked as available, you may receive consultation requests. There is no minimum availability requirement, but consistent availability improves your visibility to patients.

6. Account Suspension

eSIRIPlus may suspend or terminate your account for:

• Providing false credentials or information.
• Practicing outside your scope of licensure.
• Repeated patient complaints or low ratings.
• Violation of platform policies.
• Failure to maintain a valid medical license.

7. Dispute Resolution

Contact our provider support team for any disputes. If unresolved, binding arbitration under the Tanzanian Arbitration Act in Dar es Salaam applies. These Terms are governed by the laws of the United Republic of Tanzania.

Purpose

These guidelines ensure that all consultations conducted through eSIRIPlus meet the highest standards of telemedicine practice in Tanzania and East Africa.

1. Scope of Telemedicine

Telemedicine consultations on eSIRIPlus are suitable for:

• Non-emergency medical consultations.
• Follow-up visits for chronic conditions.
• Mental health counseling sessions.
• Medication reviews and prescription renewals.
• Health education and wellness guidance.
• Second opinions on existing diagnoses.

Telemedicine is NOT suitable for: medical emergencies, conditions requiring physical examination, surgical procedures, or acute life-threatening situations.

2. Clinical Documentation

For every consultation, you must:

• Document the patient's presenting complaint.
• Record relevant medical history discussed.
• Note your clinical assessment and reasoning.
• Document any prescriptions or referrals made.
• Include follow-up recommendations.

3. Prescribing Standards

When prescribing medications via telemedicine:

• Only prescribe within your scope of practice.
• Consider drug interactions and allergies.
• Avoid prescribing controlled substances via telemedicine.
• Provide clear dosage and administration instructions.
• Document all prescriptions in the consultation record.

4. Emergency Protocols

If during a consultation you identify signs of a medical emergency:

• Instruct the patient to call Tanzania's national emergency number (112) immediately.
• Provide first-aid guidance while waiting for emergency responders.
• Document the emergency in the consultation record.
• Do not end the consultation until the patient has contacted emergency services or is receiving help.

5. Patient Communication

Maintain clear, professional communication:

• Use language the patient can understand.
• Confirm the patient understands your recommendations.
• Encourage patients to ask questions.
• Be culturally sensitive and respectful.
• Maintain appropriate professional boundaries.

6. Continuing Education

eSIRIPlus encourages all providers to:

• Stay current with telemedicine best practices.
• Attend relevant continuing medical education programs.
• Keep your specialty knowledge up to date.
• Participate in platform quality improvement initiatives.

1. Credential Verification

I consent to eSIRIPlus verifying my medical credentials, license status, and professional standing with relevant medical councils and regulatory bodies. I understand that my profile will not be activated until verification is complete.

2. Platform Monitoring

I understand that eSIRIPlus may monitor consultation quality through patient ratings, feedback, and periodic reviews. This is done to maintain high standards of care and is not intended to interfere with my clinical judgment.

3. Data Collection

I consent to the collection and processing of my personal and professional information as described in the Provider Privacy Policy. I understand this data is necessary for platform operation and regulatory compliance.

4. Professional Responsibility

I acknowledge that I am solely responsible for the medical advice and care I provide through eSIRIPlus. The platform facilitates the connection between providers and patients but does not practice medicine. I will maintain my own professional liability coverage.

5. Biometric Authentication

I consent to enrolling my biometric data (fingerprint or face) for secure access to my account. I understand this data is stored only on my device and is never transmitted to eSIRIPlus servers.

6. Payment Terms

I agree to the compensation structure as outlined in the Terms of Service. I understand that eSIRIPlus sets consultation fees and retains a platform fee, and that my earnings are credited per completed consultation and disbursed periodically to my registered M-Pesa or bank account.

7. Code of Conduct

I agree to maintain the highest standards of professional conduct, treat all patients with dignity and respect, and comply with all applicable laws and regulations governing healthcare practice in my jurisdiction.

8. Withdrawal of Consent

I understand I may withdraw my consent and deactivate my account at any time by contacting eSIRIPlus support. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.